1. DEFINITION OF THE TERM ‘PERSONAL DATA'
All references to ‘personal data' refer to any personal information about a natural person which enables that individual to be identified directly or indirectly by reference to the data provided.
In order to use our web site a user must have an account with us.
In order to process a new registration the potential member must provide the following information: first name, last name, address, country, verifiable email, date of birth and phone number.
Before your first payout is allowed, you may be asked to send us a copy of an official document of yourself (e.g. passport, identity document), to MULTILOTTO. Once we confirm the accuracy of your details the payment will be processed.
Your winnings and withdraws are kept strictly confidential and the information is stored in secure operating environments. MULTILOTTO do not divulge your winnings information to third parties unless such information disclosure to competent authorities is required by law.
3. PERSONAL DATA
3.1 PROCESSING OF PERSONAL DATA PROVIDED BY THE CUSTOMER
Any information and personal details which identify you or make you easily identifiable as an individual is known as, and shall hereinafter be referred to as, your ‘personal data'.
Once your personal data is submitted it shall be kept in store on our database at MULTILOTTO. This information may be shared solely to other companies within our group of companies.
MULTILOTTO make it a point to inform our customers whenever their information is being collected by third parties on our web site. We consider it to be essential for our customers to be informed at all times so that there are always in a position to make an informed choice as to whether or not to proceed with a service which requires sharing of personal data with a third party.
MULTILOTTO will use your information only in so far as is necessary for us to comply with technical or legal requirements.
MULTILOTTO use the email address which you have provided us to send you an email welcoming you to MULTILOTTO. As our member we may send you e-mail from time to time containing information on various matters ranging from special promotions to technical and other information relating to our services.
Should you wish to unsubscribe from our mailing list you can either change your account settings or click “unsubscribe” in the bottom of the email.
Please note that MULTILOTTO may from time to time send out service related emails announcing for instance a temporary suspension of one or more of our services due to maintenance.
3.2 THE INTERNATIONAL TRANSFER OF YOUR PERSONAL DATA
The personal data submitted by our customers may be stored and/or processed in any country in which MULTILOTTO or our affiliates, suppliers, subsidiaries or agents maintain facilities.
3.3 CORRECT OR CHANGE YOUR PERSONAL DATA
As our customer you are entitled to correct any data which is inaccurate or outdated. Kindly send an email to [email protected] with reference to which data you would like to change and MULTILOTTO endeavour to process your request within the shortest possible time.
3.4 PROCESSING OF OTHER DATA
MULTILOTTO trace the IP address of our customers and use it in order to provide you with a better technical service. We track your IP address against your user identification in order to prevent fraudulent activities and also to create an audit trail.
3.6 LEGAL DISCLAIMER RE PRIVACY POLICIES OF THIRD PARTIES
MULTILOTTO shall in no manner whatsoever be held responsible for the manner in which third parties process the personal data of our customers.
3.7 RECOMMENDATION TO REFRAIN FROM DIVULGING PERSONAL DATA TO THIRD PARTIES
MULTILOTTO strongly recommend that you do not divulge your personal data to strangers or third parties during chat rooms. Remember that your personal data is sensitive and stop and think before passing on information which you may come to regret.
MULTILOTTO strongly recommend that you do not choose your username as your alias. It is advisable for your alias to be different to your user name.
3.8 CLOSING AN ACCOUNT WITH US
As our customer you may close your account with us at any time.
You must first withdraw any existing funds from your account and then send an email to [email protected] requesting us to close your account.
Following closure of your account we will retain your personal data on record for as long as required by law. We shall only use your data should this be required by authorities in cases of fraud or other illegal activity. This will be the sole exception to use of your personal data until its complete deletion from our records.
3.9 CLOSING A CUSTOMER'S ACCOUNT
As our customer you may close your account with us at any time. You must first withdraw any existing funds from your account and then send an email to [email protected] requesting us to close your account. Following closure of your account we will retain your personal data on record for as long as required by law. We shall only use your data should this be required by authorities in cases of fraud or other illegal activity. This will be the sole exception to use of your personal data until its complete deletion from our records.
4. UNLAWFUL ACTIONS AND TRANSACTIONS
MULTILOTTO shall take measures against any person found cheating or attempting to cheat or defraud MULTILOTTO or any of MULTILOTTO's customers or any other person using the services provided by MULTILOTTO. Cheating and defrauding shall be inclusive of but not limited to fraudulent payment, use of stolen credit cards, unauthorised chargeback or other reversal of a payment, money laundering or any other unlawful transaction.
5. SECURITY PROCEDURES
5.1 USER PROFILE
MULTILOTTO store information that we collect through cookies, log files and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that detail their viewing preferences. Consequently, collected information is tied to the user's personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time.
5.3 LOG FILES
Like most standard Web site servers MULTILOTTO use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our Web-based service.
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.
While MULTILOTTO use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only authorised MULTILOTTO employees are granted access to personally identifiable information. MULTILOTTO perform checks on all our potential employees to ensure that none of them have a criminal record. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.
When new policy is added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.
5.5 DATA ENCRYPTION
To protect your personal data during communication with your web browser, the company uses secure and tested encryption technology from Thawt. Online transactions continue to be protected by the extremely reliable security system of a worldwide-accredited partner.
To prevent the illegal manipulation through a third person, the IP-Address of the logged-on computer will be requested and saved.
In addition, all your data is protected from unauthorised access by a so-called firewall – a computer that is fitted with complex security technology specifically designed to shield the company's network from the Internet. Additionally, the company uses reliable internal data protection mechanisms combined with a restrictive security system.
6. DATA PROTECTION
Under applicable data protection legislation we have a legal duty to protect any information we collect from you. MULTILOTTO use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorized access to it.
7. ADDITIONAL INFORMATION
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information MULTILOTTO receive with information from third party sources.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Should you not wish to receive these communications you can either change your account settings or click “unsubscribe” in the bottom of the email.
9. DISCLAIMER AS TO LIABILITY FOR UNINTENTIONAL RELEASE OF PERSONAL DATA
MULTILOTTO is committed to ensuring that its customers are protected in the best possible way by means of up to date security levels, however MULTILOTTO shall take no responsibility whatsoever for events beyond its control inclusive of but not limited to acts of god or natural disasters, including also power cuts and strikes.